New service to assist NDIS support coordinators
NDIS support coordinators have a critical role to play in assisting people with complex support needs to achieve positive outcomes.
To help support this valuable work, Marathon Health is offering free peer and secondary consultation services for support coordinators who are assisting participants experiencing, or at risk of experiencing, crisis.
The service is part of the Exceptionally Complex Support Needs program, a national initiative funded by the NDIA aimed at building sector capacity to help protect participants from finding themselves without disability-specific supports critical to their wellbeing.
An NDIS participant with complex support needs could be experiencing significant medical issues, significant behaviours of concern, alcohol and other drug issues, family breakdown or a lack of family supports, or involvement in the criminal justice system. They often require multi-service involvement.
Marathon Health ECSN Portfolio Manager Dean Bright encouraged support coordinators to make use of Marathon Health’s free and confidential service to help participants with complex needs get the most out of their NDIS plans and reach their goals.
“We have experienced specialists on hand to help, including positive support behaviourists, psychologists and specialist support coordinators. Our peer support and secondary consultation approach is designed to enhance, not replace, existing service provision,” Mr Bright said.
Mr Bright also encouraged support coordinators to participate in Marathon Health’s support coordinator survey, which will help shape future training options.
“To better understand how we can work together to remove barriers and support sector capability, we invite people to take part in our support coordinator survey.
“The survey is open to all support coordinators. Your feedback is important and will help shape training and services in the future.”
Find out more about the ECSN program.
Marathon Health’s response to COVID-19
A message from our CEO
Thank you to our clients and stakeholders who have helped us navigate the COVID-19 period, and supported us as we transitioned services to phone and video consultations. We are watching the situation closely and staying informed via the Australian Government.
We are still maintaining physical distancing guidelines and working remotely, but will update clients and stakeholders as this changes.
What this means
- Our physical office locations are still temporarily closed; however, staff are working from virtual locations, and can still be reached via email or mobile during regular business hours
- Most of our services are available via phone and video consultations so you can access them from the comfort of your own home
- For those services where we are unable to offer phone/video consultations, our staff are ensuring regular contact and updates as to when these services can resume
For more general information about COVID-19, please visit credible sources such as health.gov.au
Thank you for your support during these uncertain times,
Our services during COVID-19 | Contact us