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Busy time for emergency departments over Christmas

18-12-2020 Category: General Posted by: emily.roberts

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Marathon Health is urging the community to remember their After Hours medical services over the Christmas and new year period for urgent non-emergency medical attention.

Therese Behan, Team Lead, After Hours, said the holiday season is traditionally a busy time for emergency departments across NSW, which puts pressure on emergency resources and extends waiting times for people who don’t need urgent medical care.

“We encourage people with non-emergency conditions to visit the Bathurst or Dubbo After Hours GP Clinic or contact our After Hours telephone service, to free up the emergency departments for the people who really need it,” Ms Behan said.

The Bathurst and Dubbo After Hours GP Clinics, funded through the Western NSW Primary Health Network, provide medical attention for patients who are unable to wait to see their regular GP during surgery hours.

The Bathurst and Dubbo After Hours telephone services are available outside normal GP surgery hours and connects patients to a local GP, who can offer advice and assistance – potentially saving a trip to the After Hours Clinic.

“Emergency departments need to remain as the solution to critical situations only. Presenting to either the After Hours GP service or calling the telephone service can save crucial resources for emergency departments and potentially save lives,” Ms Behan said.

In a medical emergency, please call Triple Zero.

More information about this service can be found at This service is supported by funding through the Western NSW PHN as part of the Australian Government’s PHN program.

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