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Busy time for emergency departments over Christmas

15-12-2021 Category: General Posted by: emily.roberts

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Marathon Health is urging the community to remember their After Hours medical services over the Christmas and new year period for urgent but non-emergency medical attention.

Therese Behan, Project Lead – After Hours, said the holiday season is traditionally a busy time for emergency departments across NSW, which puts pressure on emergency resources and extends waiting times for people who don’t need urgent medical care.

“We encourage people with non-emergency conditions to visit the Bathurst After Hours GP Clinic or contact our After Hours telephone service, to free up the emergency departments for the people who really need it,” Ms Behan said.

The Bathurst After Hours GP Clinic, funded through the Western NSW Primary Health Network, provides medical attention for patients who need medical support and are unable to wait to see their regular GP during surgery hours.

The Bathurst After Hours Telephone service is available outside normal GP surgery hours and connects patients to a local GP, who can offer advice and assistance – potentially saving a trip to the After Hours Clinic.

“Emergency departments need to remain as the solution to critical situations only. Presenting to either the After Hours GP service or calling the telephone service can save crucial resources for emergency departments and potentially save lives,” Ms Behan said.

In a medical emergency, please call Triple Zero.

After Hours opening times:
  • The telephone service (02 6333 2888) is available between 6pm-8am on weeknights, Saturdays from 12pm, and 24hrs on Sunday and public holidays.
  • The After Hours GP Clinic (located in the Heritage Building of Bathurst Base Hospital) will be open over the holiday period each Saturday and Sunday, and on Boxing Day and New Year’s Day between the hours of 3pm and 6.45pm. It will be closed on Christmas Day.

More information about this service can be found at This service is supported by funding through the Western NSW PHN as part of the Australian Government’s PHN program.

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