Senior Intake and Administration Officer

Ready to bring your admin A-game and make a real impact?

We’re on the hunt for a Senior Intake and Administration Officer who is part organisational ninja, part customer service superstar, and 100% passionate about getting things done right. If you thrive on structure, love working with people, and have a sixth sense for keeping data squeaky clean, this could be your next big move. You’ll be the backbone of our operation—supporting our growing service delivery with flair, focus, and a serious commitment to member satisfaction.

This is a new full-time opportunity, and the successful applicant can be located form either our Bathurst or Dubbo offices, both located on the traditional lands of the Wiradjuri people.

What You’ll Be Doing:

• Lead the charge on daily intake and admin ops for the program—keeping things smooth, structured, and member-focused.
• Be the friendly face (and voice!) of the team—delivering top-notch service to members, staff, and stakeholders while handling enquiries like a pro.
•  Keep the wheels turning—from answering phones to booking travel, managing docs, and tackling all things admin with flair.
• Get your data game on—create forms, track info, support billing and claims, and make spreadsheets sing to help the team deliver their best.

Why You’ll Love Working with Us:

• Boost your take-home pay with generous Salary Packaging – up to $15,900 tax-free each year, plus $2,650 for meals, accommodation & venue hire.
• Take a real break with 5 weeks of annual leave, plus bonus leave over Christmas/New Year.
• Level up your career with a Professional Development allowance, study leave, and loads of learning opportunities.
• Perks, perks, perks! Enjoy retail discounts, cashback offers, a wellbeing allowance, and discounted private health insurance.
• Thrive in a workplace that values YOU – inclusive, innovative, and all about employee growth.
• Proud to be recognised – Finalist for Rural/Remote Health Employer of the Year 2023!
• Commitment to Cultural Safety: you can access our Innovate RAP through this link: https://www.marathonhealth.com.au/news/launching-our-innovate-rap/

What You’ll Bring to the Role:

• Top-tier customer service skills – you know how to make people feel heard, helped, and happy.
• Admin all-rounder – you’ve got experience supporting teams and keeping things running smoothly.
• Tech-savvy & confident – especially with Microsoft Word, Excel, and Outlook (you and spreadsheets are basically besties).
• Fast, accurate data entry – details don’t stand a chance of slipping by you.
• Strong communicator – whether it’s emails, calls, or team chats, you keep it professional and clear.
• Team player energy – collaborative, reliable, and always up for lending a hand.
• Master of time and tasks – you stay organised, meet deadlines, and juggle priorities like a pro.
• Licence to drive – a current driver’s licence is a must.