Service Navigator

Are you a solution focussed individual with a passion for supporting people that are experiencing homelessness? We are on the hunt for a Service Navigator to join our team in Wagga Wagga, NSW.

This dynamic full-time role focuses on building connections between individuals and local services, creating pathways for those experiencing homelessness, rough sleeping, or at risk of homelessness. The aim is to enhance access to primary care and support their well-being.

Marathon Health is a great place to work! We offer a positive workplace culture that values inclusion, innovation and employee growth, while prioritising staff satisfaction. Our recent achievements include:

• Highly commended for the Employer of Choice – 21 Employees and Over category at the 2024 Riverina Murray Business Awards
• Winners of the Outstanding Community Organisation category at the 2024 Western NSW Business Awards
• Nominated as a Finalist for the 2023 Rural/Remote Health Employer of the Year Awards

Come join our team today!

Employee Benefits include:

• Access to Salary Packaging – increase your take home pay!
• Five weeks annual leave per year
• Leave between Christmas/New Year holidays
• Access to an annual Professional Development allowance and study leave
• Exclusive Offers through our corporate partnerships – Westfund, St. George, Westpac and Reward Gateway!
• Wellbeing allowance to allow you to look after you!

What will I do?

• Conduct the role in an atmosphere of person-centred practice and acceptance that is efficient, effective and appropriate in assisting meeting the unmet needs of the individual client.
• Manage and prioritise caseloads in accordance with the needs, prioritise and any urgent support required by individuals.
• Actively develop and maintain effective working partnerships with relevant agencies and mainstream services to support positive outcomes for clients.
• Establish opportunities for clients to participate in community life and develop wider social networks and connections to support positive outcomes for clients.

What do I need?

• Relevant tertiary qualifications (Social Work, Human Services or other relevant discipline)
• Understanding of the complex issues as they relate to individuals experiencing homelessness, women and children affected by homelessness, inclusive of primary health needs and potential barriers.
• Effective working experience with Aboriginal and Torres Strait Islander people and community
• Demonstrated experience and commitment to working within a person-centred and strength-based approach.
• Demonstrated ability to establish partnerships and collaborative approaches with other agencies to benefit and/or enhance an individual’s service experience and outcomes.