Program Support Officer

🌟 Join Our Team as a Program Support Officer! 🌟

Part-time | 37.5 hours per fortnight | headspace Queanbeyan (Ngunnawal and Ngambri Country)

Are you an organised, energetic team player with a passion for supporting young people? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to welcome you as our next Program Support Officer at headspace Queanbeyan!

This is a fantastic part-time opportunity to make a meaningful difference while working in a supportive, positive, and purpose-driven team.

💼 About the Role

As a Program Support Officer, you’ll be the first warm, welcoming point of contact for young people, families, carers, and service providers. You’ll help keep our centre running smoothly by providing high-quality administrative and customer service support.

Your responsibilities will include:

• Greeting visitors and managing incoming enquiries with warmth and professionalism
• Coordinating calls and appointments for clients, staff, and external providers
• Supporting day‑to‑day operations with data entry, scanning, and general administration
• Maintaining accurate and confidential client records
• Ensuring the centre is always clean, organised, and welcoming
• Assisting with purchase orders, Medicare billing, reporting, and other operational tasks
• Preparing meeting agendas, minutes, and papers to keep our team on track

To view the full position description, visit:
👉 www.marathonhealth.com.au/jobs/r26018/

🙌 About You

You’re someone who brings positivity, initiative, and a strong commitment to supporting young people. You’ll also have:

• Experience in administration, reception, or customer service
• Experience in youth services or not‑for‑profit health organisations (highly regarded)
• Excellent organisation and time‑management skills
• Ability to manage competing priorities and meet deadlines
• Strong communication and relationship‑building skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• High attention to detail and accuracy
• A collaborative, team‑focused approach
• A genuine passion for helping young people aged 12–25

💚 Why You’ll Love Working With Us

• Make a Real Impact: Help improve the health and wellbeing of young people in regional NSW.
• Competitive Pay: Enjoy a strong salary base plus superannuation.
• Salary Packaging Benefits: Access up to $15,900 tax‑free, plus meal and entertainment perks.
• Generous Leave: 5 weeks of annual leave, plus guaranteed Christmas/New Year shutdown.
• Professional Growth: Annual professional development allowance to support your career.
• Wellbeing Support: Access to an annual wellbeing allowance.
• Great Perks: Discounts and offers with partners such as St George, Westpac, and Westfund.
• Commitment to Cultural Safety: View our Innovate RAP here: https://www.marathonhealth.com.au/news/launching-our-innovate-rap/